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FAQs

  • Are your products tested on animals?
    Absolutely not! At Merchants Of East, we firmly believe in cruelty-free practices. None of our products are tested on animals. We believe that animals have their own ways of being naturally beautiful, and our products are exclusively designed for the use of humans. Rest assured, when you choose our products, you can enjoy the benefits of high-quality grooming without any harm to our furry friends.
  • I don't get beard, will your oil help me in getting beard?
    It's important to clarify that no oil or product can miraculously create new hair follicles or promote hair growth in areas where they don't naturally exist. If you lack the necessary hormones and follicles for beard growth, no oil can change that fact. However, our beard oil offers several benefits that can enhance the health and appearance of existing facial hair. By promoting blood circulation, our beard oil can improve the nourishment and health of the hair follicles, potentially aiding in beard growth in areas where poor blood circulation may have been a contributing factor. Additionally, our beard oil helps prevent beard fall and provides nourishment to your existing beard, making it appear healthier and more vibrant. While our beard oil can support the condition of your existing facial hair and promote better blood circulation, it's essential to manage expectations and understand that it cannot generate new hair follicles where they are naturally absent due to genetic factors or hormonal imbalances.
  • Do you ship PAN India?
    Yes, we are pleased to offer shipping services to every state across India. Regardless of your location within the country, you can enjoy the convenience of having our products delivered right to your doorstep. We strive to ensure that customers from all corners of India have access to our high-quality grooming products.
  • Are your products safe?
    At Merchants Of East, we are committed to bringing a revolution in grooming products by offering natural and sustainable solutions that are not only good for the environment but also for you. Our products are carefully crafted with love, using natural and fresh ingredients. They are designed to be suitable for all skin, hair, and body types, unless an individual has specific allergies to natural products. Rest assured, we prioritize the safety and well-being of our customers while providing effective and eco-friendly options.
  • Why not conventional plastic bottles?
    At Merchants Of East, we are driven by a mission to create positive change and promote sustainability in the grooming industry. Conventional plastic bottles pose a significant threat to our environment. Shockingly, the personal care and beauty industry produces over 120 billion units of packaging annually, most of which are not truly recyclable. These non-recyclable bottles end up polluting our water bodies, harming marine life, and contributing to the degradation of our planet. While many grooming brands in India still opt for cheap plastic bottles due to their convenience and affordability, we are dedicated to breaking free from this norm. We understand the urgent need for change and are actively working to overcome the challenges associated with sustainability. Currently, we have already reduced our plastic usage by 70% compared to other conventional grooming brands, and we continuously strive to improve this figure for a better tomorrow. By choosing our products, you become a part of our journey toward a more sustainable future.
  • What is the difference between Hair Oil and Beard Oil?
    The primary difference lies in the unique needs of beard hair compared to the hair on our scalps. Beard hair tends to be thicker and coarser, requiring specific nutrition and nourishment to maintain its health and appearance. That's why we offer specialized beard oil formulated with ingredients specifically chosen to cater to the needs of facial hair. Our beard oil provides targeted care, promoting beard growth, softening the hair, and moisturizing the underlying skin. While hair oil is generally designed for scalp hair, our beard oil is tailored to meet the specific requirements of your beard, ensuring it remains healthy, manageable, and looking its best.
  • Are your products vegan?
    Yes, all of our products are carefully curated to be suitable for vegans. We understand the importance of offering products that align with a vegan lifestyle, which excludes any animal-derived ingredients or by-products. When you choose our products, you can have complete confidence that they are crafted with a vegan-friendly formulation, allowing you to enjoy ethical and sustainable grooming options without compromising your values.
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