top of page

Returns & Refunds

​

Our Return Policy:
• Replacement requests must be made within 7 days of purchase.

• Once the products return to our office we will initiate replacement within 2days and the same will be delivered within 3-7 business days.
• There are no extra shipping charges for the delivery of replacement items.
• In case of a replacement, our logistics partners will attempt delivery of the items thrice. In case the delivery is not executed during all the three attempts, due to recipient not available / premises locked, etc., the customer shall still be charged for the order.
• In case the item is damaged or changed physically by customer, www.merchantsofeast.com are not bound to accept the return.

 

Refund Policy by www.merchantsofeast.com

Refund will be done through original mode used during the time of purchase in 3-4 working days

 

Cases of goods unavailability or service problem:
• If the item sent for replacement is not available, we will try to give you best possible alternatives, but at the end choice of customer will be final
• If the order is confirmed by us and order is not able to ship the product on time, then we give refunds to customer, if customer demands
• 100% refund will be given, if product is not available or vendor is not able to ship the products
• For courier products, If the delivery address is out-side the service area, then only 100% refund will be given.

bottom of page