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Returns & Refunds

Our Return Policy:
• Replacement request must be made within 30 days of purchase.
• There are no extra shipping charges for the delivery of replacement items.
• In case of a replacement, our logistics partners will attempt delivery of the items thrice. In case the delivery is not executed during all the three attempts, due to recipient not available / premises locked, etc., the customer shall still be charged for the order.
• In case the item is damaged or changed physically by customer, www.merchantsofeast.com are not bound to accept the return.

 

Refund Policy by www.merchantsofeast.com

Refund will be done through online mode in 5-7 working days

 

Cases of goods unavailability or service problem:
• If the item sent for replacement is not available, we will try to give you best possible alternatives, but at the end choice of customer will be final
• If the order is confirmed by us and order is not able to ship the product on time, then we give refunds to customer, if customer demands
• 100% refund will be given, if product is not available or vendor is not able to ship the products
• For courier products, If the delivery address is out-side the service area, then only 100% refund will be given.

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